10 year limited warranty

Warranty against any manufacturing defects, breakages or excessive wear during normal use. This warranty is limited to the free replacement of defective or broken components, including freight costs to the relative distributor or end customer. This warranty is only valid for manual straight sliding door installations where the Helaform products are used in accordance to the recommended capacity limitations and Helaform assembly instructions. The system must use exclusively Helaform components. The warranty does not cover fatigue damages caused by external vibrations, ﬁxing errors or combatibility issues caused by negligent installation.

Limited 2-year warranty Accessories containing wearable parts such as decelerators, dampers or polymer spring clips are restricted for two years warranty. We grant a 2-year warranty for Retrö and Skandi sliding door hardware sets. The warranty requires that the system is installed in accordance with Helaform’s installation instructions.

Tolerances

Our aluminium proﬁ les are manufactured according to EN 755-9 tolerances and our steel proﬁ les according to EN 10162 tolerances. Other products are manufactured according to EN 22768-v tolerances. Note before installing that due to product manufacturing there may occur dimensional variations in special products’ geometry, such as curve track length, radius of curvature and angle. Final angles and mounting locations must be checked by the client before mounting the track system. Please always verify the accuracy of dimensional drawings with the manufacturer.