Do you provide track systems made of stainless or corrosion resistant steel?
Yes, both are available. Helaform offers sliding track systems with the AISI 304 and AISI 316L standards for heavier series up from the 100 series.
Do you have any recommendations regarding the structure of the door?
The most important thing about doors regarding sliding track systems is that the door must have durable support structures, at least on its edges, (for example, support boards in interior doors and metal frame in exterior doors) to ensure that the fixing plates can be firmly fixed to the door. If necessary, a bottom guide […]
What are bottom guides and what is their purpose?
Top-hung sliding door systems must always be equipped with a bottom guide. The purpose of a bottom guide is to guide the sliding door along the track and to improve the usability and safety of the door. It also prevents the door from twisting when used: without a bottom guide, the hangers of the sliding […]
Can I install a bottom guide to a floor with underfloor heating?
Yes. The bottom guide screws for most series are only fixed to the surface material of the floor (parquet/laminate, etc.) while the underfloor heating pipes are deeper in the floor. However, you should always ensure that the pipes are not in the way of the screws. For example, electric underfloor heating membranes may be located […]
Can I embed a bottom guide track to the floor?
Bottom guide tracks can also be embedded directly to the floor. In this case, the bottom guide is installed at the bottom of the sliding door and the length of the bottom guide track is equal to the whole sliding distance in order to ensure that the bottom guide can be installed even in demanding […]
Do you offer step-on bottom guide tracks?
Bottom guide tracks can be fixed either to the bottom of the door or onto the floor. If the track is fixed to the bottom of the door, the bottom guide is fixed to the floor or the side of the doorway to make the floor obstacle-free. If the track is fixed to the floor, […]
What is the heat resistance of your hangers?
Helaform’s range includes hangers that have special bearing grease on the wheels to ensure that they can withstand temperatures up to 300 °C.
Can sliding doors be equipped with a lock?
Yes. The lock can be installed on the sliding door if the door moves within the doorframe by installing the counter plate on the end wall/structure, but wall-sliding doors need a frame attached to the wall for the purpose of installing the counter plate. Helaform does not sell locks, so please contact the door manufacturer […]
Are sliding doors safe for small children and can children open sliding doors?
Sliding doors are perfectly safe for small children. The soft close mechanism is particularly safe as it slows down and stops the movement of the door when it is closed, preventing finger injuries. Children can use sliding doors, but if your child is small, you should note that the soft close mechanism needs more effort […]
Do you offer scale images and CAD drawings of your track systems?
Yes. You can find the PDF files and CAD drawings of our most common sliding door packages on our website. In addition, all product components have a scale image and CAD drawing available on their respective product page. If you require CAD drawings for a more demanding environment, contact our sales team for more help.